Spoken Communications

  • Learning styles improves adaptability (Inquiry) and enhances collaboration (Interconnectedness).

  • Confidence in speaking fosters mental well-being (Vitality) and persistence in social settings (Perseverance).

  • Professionalism demands critical language choices (Inquiry) and discipline (Perseverance).

TABLE OF CONTENTs - Spoken Communications

  • REFLECT

    • Self-Reflection Questions

  • EXPLORE

    • Core Principles and Concepts

  • EXAMINE - Communication Styles

    • Supporting Principles and Concepts

  • EXAMINE - Conversational Confidence

    • Supporting Principles and Concepts

  • EXAMINE - Professional Communication

    • Supporting Principles and Concepts

  • EMPOWER

    • Discussing and Considering New Perspectives and Ideas

  • ENGAGE

    • Engaging New Ideas and Applying Them in Daily Life

REFLECT

Self-reflection is a powerful tool to increase self-awareness, prepare mentally and emotionally to engage new ideas, and connect this lesson to principles in your own life!

As you begin to think about your own communication style, ask yourself the following questions.

  • Do I feel confident speaking up in class or during team meetings? If not, what holds me back?

  • How do I prepare for important conversations, like interviews, academic meetings, or conflict resolution?

  • How does the way I speak reflect my goals, my character, and the kind of teammate or student I want to be?

EXPLORE

Exploration sparks curiosity and builds emotional and practical connections to new ideas!

Speaking with others is something you do every day, whether you are talking with teammates, coaches, professors, classmates, or friends. While it may seem natural, spoken communication is a skill that can be developed and improved. The way you speak, listen, and carry yourself in conversations can have a strong impact on your relationships, your team, and your success as a student-athlete.

Confidence is an important part of spoken communication. Speaking with confidence does not mean being loud or forceful. It means speaking clearly, making eye contact, and expressing your ideas in a calm and steady way. Confidence grows with preparation. When you take time to think about what you want to say, you are more likely to speak with clarity and purpose.

Listening is just as important as speaking. Conversations are a two-way street. Good listeners show respect by giving their full attention, not interrupting, and considering what the other person is saying before responding. When people feel heard, they are more willing to listen to you in return. Listening carefully also helps you respond in ways that are thoughtful and meaningful.

Tone matters in every conversation. Your words may be polite, but if your tone sounds irritated, dismissive, or sarcastic, the message can feel very different to the person hearing it. Practicing a calm and steady tone, even in stressful situations, allows your message to come across more clearly and helps prevent unnecessary conflict.

Body language supports your spoken words. Simple actions like standing tall, making eye contact, and avoiding crossed arms or fidgeting show that you are engaged and open. Positive body language helps build trust and shows confidence, even when you may feel nervous inside. Others often read your nonverbal cues before they fully process your words.

Preparation is key when you know you will need to speak in front of a group, such as giving a class presentation or speaking at a team meeting. Practicing what you want to say, organizing your thoughts, and anticipating possible questions help reduce anxiety and allow you to speak more comfortably. Even informal conversations benefit from a moment of preparation when discussing important topics.

Clarity is especially important when communicating with coaches and professors. Be direct about what you need, whether it is help with a class, clarification about your role on the team, or scheduling conflicts. When you explain your situation honestly and clearly, others are better able to assist you and respect your effort to communicate responsibly.

Respect plays a major role in spoken communication. Disagreements will happen, but respectful conversations focus on solutions rather than blame. Staying calm, using polite language, and allowing others to share their thoughts helps keep conversations productive. Respectful dialogue builds stronger relationships and helps you navigate challenges more effectively.

Adaptability in communication is also helpful. Every person you speak with may have a slightly different style or comfort level. Learning to adjust your approach, whether by slowing down your speech, simplifying your explanation, or offering reassurance, allows you to connect better with different people in various situations.

In the end, strong spoken communication helps you succeed in every area of your life. Whether you are leading a team discussion, asking for help, or building friendships, your ability to speak clearly and respectfully opens doors. As you continue practicing these skills, you will gain confidence and become a more effective communicator both in college and beyond.

EXAMINE - Communication Styles

Everyone has a different way of speaking, but not all styles are equally effective. Understanding your habits and learning to speak more assertively can help you express yourself clearly and respectfully in any situation.

  • Passive speakers often avoid sharing their needs or opinions. This can lead to confusion or being overlooked.

  • Aggressive speakers tend to dominate conversations, speak loudly, or dismiss others. This often creates tension and damages relationships.

  • Passive-aggressive communication uses sarcasm or silence to express frustration. This makes it hard for others to respond effectively.

  • Assertive speakers express their thoughts clearly and respectfully. They know how to stand up for themselves without putting others down.

  • Your tone, word choice, and body language all reveal your communication style. These cues are just as important as the words you use.

  • Speaking assertively shows that you value yourself and the people you are talking to.

  • Assertiveness allows you to ask questions, give feedback, and express concerns in a way that builds trust.

  • Being assertive does not mean you always get what you want. It means you are an active, respectful participant in the conversation.

  • If you are not sure how you come across, ask someone you trust for feedback on your communication habits.

  • Practice assertiveness during everyday conversations. Small improvements over time lead to stronger communication in high-pressure situations.

EXAMINE - Conversational Confidence

Confidence in conversations comes from preparation and practice. You do not need to be the loudest person in the room to be seen and heard. It’s best to be thoughtful, clear, and respectful in how you speak.

  • Prepare in advance for important conversations. Knowing what you want to say builds confidence.

  • Start with a calm greeting and steady tone. The first few seconds of any conversation set the tone for the rest.

  • Stay composed if you feel nervous or forget your words. Take a deep breath and try again.

  • Use your body language to support your message. Sit or stand upright, make eye contact, and stay relaxed.

  • Speak at a natural pace. If you rush, your message may be lost. If you speak too slowly, you may lose your audience.

  • Try to reduce filler words such as "um" or "like." Pausing briefly is better than adding extra words that create confusion.

  • Focus on being clear and authentic, not perfect. People respond best to speakers who are sincere.

  • Listen carefully when others speak. Confidence also means knowing when to stay quiet and pay attention.

  • If you are unsure, ask questions to clarify. It is better to seek understanding than to pretend you know something you do not.

  • Every conversation is a chance to improve. Use small, everyday interactions to strengthen your confidence and communication skills.

EXAMINE - Professional Communication

The way you speak in professional situations, such as interviews, class presentations, or meetings, can shape how others view you. Speaking respectfully, clearly, and confidently helps you leave a strong impression.

  • Use respectful greetings such as “Hello” or “Good morning” when addressing instructors or college staff.

  • Be ready to introduce yourself with your name, major, and purpose when meeting new people in academic or athletic settings.

  • Avoid casual slang in formal conversations. Choose words that show maturity and clarity.

  • Adjust your tone depending on who you are speaking to. A conversation with a classmate may be more casual than one with a professor or advisor.

  • Speak clearly and at a moderate volume. You want to be easy to understand without sounding aggressive or too quiet.

  • Focus on the message you want to share. Being goal-oriented helps reduce nervousness.

  • Keep your body language open and professional. Eye contact, a calm voice, and a steady posture show confidence.

  • Ask follow-up questions to show interest and understanding. This keeps conversations active and engaging.

  • End conversations clearly and politely. Thank the person and express what you plan to do next.

  • Professional communication is a skill you can use in college, work, athletics, and life. It helps you earn respect and build relationships that matter.

ENGAGE

Now that you have reviewed all of the lesson content, it’s time to see how new perspectives work in your daily life!

Either in a journal or notebook of your own choosing, or on a document provided to you, write short but thoughtful responses to the following questions. Your responses will not be collected or graded. Be open and honest with yourself as you consider each of the questions.

Then find 1 Program Director, Coach, Assistant Coach, Team Manager, or Team Captain. Find a time to speak with them briefly, but with minimal distractions. Ask them about their perspectives and ideas based on the following questions. Write down responses to the best of your ability!

You’ll be asked to participate in a short discussion about what you have learned, either individually or in a group, with a REBOOT Coach. The REBOOT Coach will discuss the following questions with you, and discuss the impact of these concepts in your daily life.

ASK YOURSELF :

  • [Communication Styles]

    • How would you describe your own communication style (direct, passive, assertive, etc.)? In what types of situations does that communication style help you? When does it create challenges?

  • [Conversational Confidence]

    • What kinds of conversations make you feel the most nervous. For examples, public speaking, small talk, conflict resolution, or something else? What strategies help you feel more confident when speaking up?

  • [Professional Communication]

    • When you're speaking with someone in a position of authority (like a coach, professor, or supervisor), how do you prepare to be clear, respectful, and confident? What habits are you working to improve?

ASK OTHERS :

  • [Communication Styles]

    • How do you help students recognize and adapt their communication styles in different team or professional settings?

  • [Conversational Confidence]

    • What do you suggest to student-athletes who struggle with speaking up or starting conversations? How do you help them build that skill?

  • [Professional Communication]

    • What does professional communication mean to you, and how do you model or reinforce it in your leadership role?

Spoken Communications

Michael Van Etten - REBOOT - Didactic Tactics LLC - All Rights Reserved